True story: I ate breakfast with
someone I don’t ordinarily see, and she was waxing on about an amazing lecture
she’d heard on interpersonal relationships by therapist Hedy Schleifer.
Intrigued, when I got to work I looked up Shleifer and found her on TED.
Because I enjoy follow-through, i.e., telling the rest of you with whom I share
this planet that I’m listening to you; and assuming that most of us are flattered
and feel validated when what we say is followed up on, I shot my breakfast companion a mail with
the Subject line “Hedy Schleifer”. The body: “Found this. Will view later!”
Telegraphic, you say? Perhaps. Apparently, the recipient found it curt, even
offensive.
Smiling, I asked her at lunch
if she’d seen my mail. Here’s how the rest of the conversation went [recall
that ironically, Schleifer is now her interpersonal relations guru]:
She: Yeah. What was that?
Me: What do you mean?
She: What was I supposed to
do with that?
Me: Uh, click on the link.
She: What was the link?
Me: Her lecture.
She: I don’t need to hear her
lecture [walks off, leaving me feeling like I’d committed an unforgivable faux
pas].
OK, Schleifer Chasid and all
you other Earth-dwellers who haven’t get gotten the memo: You know those words
in e-mails (often “this” or “here”) that are in blue and underlined, as above?
Those are this 20th-century invention called hyperlinks. What
are you supposed to do with them? You left-click them with your mouse and they
lead you to a website, in which you presumably have some passing interest. It
saves us from having to write mails like the following:
Dear Breakfast Companion,
I was so intrigued by your
description of Hedy Schliefer that as soon as I got to a computer, I performed
an online search for her. Lo and behold, I found a lecture by her. You can see
the lecture by clicking on the following link: https://www.youtube.com/watch?v=HEaERAnIqsY hwww.youtube.com/watch?v=HEaERAnIqsY https://www.youtube.com/watch?v=HEaERAnIqsY www.youtube.com/watch?v=HEaERAnIqsY https://www.youtube.com/watch?v=HEaERAnIqsY. Have a nice day!
In the 21st
century, that translates to: “Found this. Will view later!” It’s
meant to be neither curt nor offensive; it’s meant to save us both time. Got
it?
And while we’re on the
subject, Here’s a short quiz: I write you a mail containing the text, “…not to
go all Hedy Schleifer on you, but…” You have no idea what I’m referring to.
You:
a) Write me back asking, “Who’s Hedy Schleifer?"
b) Look up “Hedy Schleifer” online
The correct answer is (b).
You necessarily have Internet access if you’re downloading and reading mail,
no? Therefore, you open your browser and search for “Hedy Schleifer”. If you do
(a), I’ll reply with “Look here.” Ah, that pesky blue
underlined word again. What’s that? All together now: A hyperlink! And
what do we do when we see a hyperlink? If you don’t know by now, sign up for
remedial reading comprehension.
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